How to cancel or stop the renewal of your Premium membership.
This policy explains how you can cancel or opt out of renewal for your Premium membership (₹399/year). It does not apply to the Basic plan, which is free and has no renewal or cancellation process.
If your Premium membership has auto-renewal enabled, you can request that it not renew by contacting our support team before your renewal date, or by managing your membership settings in your account area where available. If you would prefer to cancel your Premium membership outright rather than simply stopping renewal, you can also request this at any time — the change will take effect as described below.
Cancelling your Premium membership, or opting out of renewal, does not delete your account or profile. Your account remains active and automatically reverts to the free Basic plan once your current Premium period ends. You will keep your profile, resume, and application history, but you will be subject to Basic plan limits going forward — including standard (non-priority) recruiter visibility and the usual application limits.
Because Premium membership is billed as a single annual fee for a twelve-month period, cancelling partway through your membership does not entitle you to a partial refund for the unused portion of that period — your Premium benefits simply continue until the end of the period you already paid for, after which the account moves to Basic. Separate refund eligibility (for example, shortly after purchase with no material use) is covered in our Refund Policy.
Since the Basic plan is free, there is no subscription to cancel on it. You are welcome to close your account entirely at any time by contacting support, regardless of which plan you are on.
To cancel your Premium membership or stop auto-renewal, contact us at careers@sarwinhrsolutions.com or call +91 94885 27177, and our team will assist you.